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Making $Money$ in a New Technology Frontier Even In Tough Economic Times

Making $Money$ in a New Technology Frontier  

So, you’ve heard about VoIP (Voice-over IP), and you want to make money selling this great new internet phone service?

It’s no secret that the market for VoIP is expected to increase quickly in the near future, and that it will be important to be involved in the beginning in order to capture the market. There are a lot of options out there for anyone who wants to sell VoIP.

Sorting Out VOIP Reselling Options:

1. Think Huge: One option is to invest hundreds of thousands of dollars in your own VoIP server platform. That requires not just a lot of money, but also a staff of tech experts who can get it running and keep it running, not to mention the constant need for hardware and software updates to stay current and one step ahead of the hackers. This option is not for the faint of heart, and it goes without saying that it could be years before you actually make any money (one needs only to look at the sad tale of Vonage to see that.) Considering the small number of “techies” out there who have actual experience with VoIP, and the fact that you could invest a lot in their training only to have them move on to a larger company once you’ve provided the training that improved their resume, it’s not an easy route to take.

2. Think Big: Another option is to buy VoIP services from one of the major telephone companies and/or a major internet service provider. The advantage is that you get some good rates this way usually, but they always require a major cash investment, as well as an agreement that you’ll bring them several thousand customers right away. Like the first option, you’ll need a top-notch tech team to even think of going this route. Also, don’t expect much in the way of customer service from the big boys. If something goes wrong, it’s your problem, not theirs.

3. Think Not-As-Big: There are other options for the smaller-scale reseller. However, most companies who provide VoIP service for resellers will not private-brand the service. In other words, you sell their brand of VoIP. In some cases, they even bill the customer directly, so that you only receive a commission, either one-time or recurring. Other times, you might maintain contact with the customer (and the ability to sell them other services every time you contact them), but the customer is always able to see the brand name, and can go direct to the supplier for cheaper rates at any time. Also, if your VoIP reselling provider gets sold to a larger company, as it so often happens when markets mature, you lose your customers to that larger company, and say goodbye to your commissions.

4. Think Smart: So, by now you can see that what once looked like a wide-open frontier of opportunity really has its limitations. Fortunately, that’s where Worldkom.net comes in. We believe that your customer should stay just that…your customer. That’s why we offer private branding of our VoIP services, so that your customer only knows you. We take care of all the technical stuff on the back-end, so that you can focus on selling the services. Of course, a little technology knowledge is still helpful in understanding how everything works and what options are available, but we can help you learn what you need to know.

Not only that, but Worldkom.net can also help you with marketing your new VoIP business. Our parent company, Globalink Inc., specializes in building and marketing websites, so that you can have an effective online presence for your new business.

Worldkom Private Label VoIP Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Q: What will it cost to resell your private label voip services? Which package or plan should I choose?

A:You can find detailed information on each plan or reseller product we have created so that you can start selling wholesale voip services without a huge investment. Our services are hosted in our data centers so that you can manage them using our web control panel from anywhere in the world. All higher cost plans typically include all lower plan features and more. You can upgrade at any time by just paying the difference. All packages include a back-end web control panel to manage your customers, setup rates and view call history.

EZ VoIP product is specifically targeted for call shop and softphone users. The Reseller Deluxe Product is better suited for calling card services. The Virtual VoIP Reseller is targeted to US and Canadian Hosted PBX markets. The Reseller-In-A-Box has a front-end and back-end web interface to manage all your customers using most standard Porta Billing modules such as custom subscription plans,hosted pbx, calling cards, automated merchant processing, invoicing, tax modules and much more. The Reseller Enterprise is for large VoIP resellers who wish to use their own Carrier routes and manage all facets of the VoIP business.

For more information please visit Worldkom Private Label Reseller Plans.

Q: What Support services does Globalink-Worldkom provide the private label voip reseller?

A: We provide online ticketing support via VoIP Support Center. Please review Porta Billing VoIP Softswitch Documentation and PDFS at Porta Resource Center. You can also contact your dedicated Customer Account Manager (CAM) for consultation. Chat by appointment is also available with Engineers for special live troubleshooting.

Q: What hardware is supported by Worldkom VoIP Service?

A: We support most sip compliant hardware. We recommend Linksys by Cisco as we can automatically provision these devices by hardware or mac address. Please see Globalink Support for examples.

Q: Do you sell phone numbers or DIDS and toll free numbers? Can we port numbers from other providers?

A: Yes, we sell voip phone numbers and we can port numbers in select rate centers or locations. Please visit Wholesale Phone Number Online Lookup

Q: Can we sell the voip service with our own rates and currency?

A: Yes. You can set your own rates or tariffs for your customers in your own currency. You can use Porta Billing to setup your billing intervals, connection fees, off peak rates and other customized billing formulas

Q: Can we setup the control panel in other languages?

A: Yes, our back-end porta billing web control panel can be setup in other languages. We support the following languages at the moment:- Arabic, Simplified and Traditional Chinese, Czech, English, Estonian, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish and Swedish. We can also support other languages on our Cisco Calling Card Voice Attendant and PortaUM IVR.

Q: How is your VoIP quality?

A: This largely depends on the on the codec (analog digital converter used to process voip calls) , selection of our premium voice routes, your internet service provider or internet connection and latency times from your location to our voip softswitch. Codec such as G711u, G711a (often called PCM) has very high quality sound and is at least as good as a regular land phone line but will require higher internet bandwidth than say G723 codec. Please see Globalink Tech Requirements for examples.

Q: What is an on-net or in-nework call?

A: Anyone subscribed to our service can be setup to call each other for free, regardless of their location. The latest release of Porta Billing also allows Instant Messaging (IM).

Q: Do you have auto-attendant or hosted PBX services?

A: Yes, we have auto-attendant services and Interactive Voice Recognition (IVR). Our automated hosted pbx allows call queues, dial by name, find-me, follow-me and many other class 4/5 features. Please visit Hosted PBX

Q: What is a VoIP?

A: VoIP or Voice-over-IP uses SIP (stands for Session Internet Protocol) to set up calls between devices or softphone users. Globalink uses SIP compliant IP devices. Please visit VOIP OVERVIEW

Q: What internet speed is required?

A: That would depend on how many voip devices or connections you need. Typical internet Broadband speeds anything faster than a dial-up modem connection would be fine. Examples would be: DSL, Cable modem, ISDN, T1. Allocate 64K per line for high quality VoIP connection

Q: Can VoIP connect behind a firewall? What is NAT traversal?

A: NAT (Network Address Translation) makes it difficult opening channels to voip devices inside your network. With correct configuration, Globalink’s VoIP service will work seamlessly whether you are behind a firewall or not.

Q: Can I receive faxes?

A: Our unified messaging system will convert incoming faxes into a pdf and forward it on to you via email. Unified Messaging has to be enabled on your account for this to work. With correct configuration, you can also send faxes using our services.

Q: What are your international VoIP rates and requirements? What is the cost per minute for outbound voip?

A: Our rates are determined by your method of payment, monthly volume and type of voip service.
We have Economy, Standard and VIP rates.

A: You can choose the rates you wish to sell based on our requirements. Please visit VOIP RATES for more details.

Q: Do you have international call back?

A: Callback services are available as an add-on. We can provide automatic ani callback registration and voucher payment on our Cisco IVR. Please Submit Ticket for specifics

Q: Do you have call shop or internet cafe services?

A: PortaBilling has special features for real time billing of call shop or internet cafes. We also have easy to use third-party call shop application that runs over our Porta Billing voip softswitch

See demo at FLASH DEMO

Q: Can I order online? What payment methods do you accept?

Please visit our online store at http://globalink.us/store/ We accept wire transfer, VISA, MasterCard, American Express, Moneybookers and PayPal.